Questions & Answers
Q: What is the lead time?
A: For kitchens the lead time is 3/4 weeks depending on product choice. For bedrooms it is 2/3 weeks and for sliding wardrobes 2/3 weeks.
Q: Do you have a showroom?
A: No we do not have a showroom as we want to keep costs down and then pass this onto the customer.
Q:Made to Measure?
A:All our installations are completely made to measure and are never mass produced to ensure a fully bespoke finish. This doesn't mean our prices are high. We give customers a truly value for money installation.
A: We have an extensive range of samples from doors, worktops, units, to sliding door samples.
A: Delivery is free of charge and is brought when the installation team requires it, so as not to fill your home with bulky items.
A: All our installation teams are fully qualified, insured and experienced. Our electricians are NIC registered and our gas/plumbing teams are Gas Safe. All of our work is fully certified with a registered certificate.
Q: Do I obtain a quote?
A: We provide all initial quotes for you on a laptop itemised as we realise items can change throughout the design process. When you are satisfied with the design and quotation and a deposit has been paid, we release a fully itemised drawing and quotation.
Q: Sloping ceiling or other problems?
A: Our surveyor, Richard is highly qualified in the surveying and problem solving department, so can guarantee a smooth running installation with any problems already dealt with.
Q: Trade prices?
A: We offer trade prices to all of our customers please ask for details!
Q: How to place an order?
A: After our free site visit and completion of design/quotation process we take a deposit, give you a date and suitable installation timeframe.
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